PrivacyPolicy.

Who we are

This website is operated by HL Civils Limited, Wood Cottage, Rickinghall Road, Hinderclay, Suffolk, IP22 1HN.

For any question about this policy or the information we hold, contact us at sales@hlcivils.co.uk or on 07723 079327.

Information we collect

We only collect the information you choose to send us through our enquiry form or by contacting us directly. That typically includes your name, company, email address, telephone number, the service you are interested in, project location, anticipated start date, project details and any documents you attach.

We do not ask for payment details or any special-category personal information through this website.

How we use your information

Enquiry details are used to respond to your message, prepare quotations, plan work and keep a record of our correspondence. We rely on our legitimate interest in responding to business enquiries, and on taking steps to enter into a contract with you where relevant.

We do not sell your information, and we do not use it for automated decision-making or profiling.

Sharing your information

We may share project information with our own team, and with suppliers or subcontractors where it is necessary to deliver the work you have asked about. Our website and email providers process information on our behalf under their own contractual obligations.

We disclose information to third parties otherwise only where the law requires it.

How long we keep it

Enquiry correspondence is kept for as long as it remains commercially useful, and project records are kept for the periods required for contractual, insurance and tax purposes. Information no longer needed is deleted.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. To make a request, email us and we will respond within one month.

If you are not satisfied with our response, you can raise a complaint with the Information Commissioner's Office.

Cookies

This website uses only the cookies necessary for it to function. Full details are set out in our Cookie Policy.